Your Privacy Choices

Effective Date: October 24, 2026

COMPANY NAME: Hangzhou Xidun Technology Co., Ltd.

COMPANY ADDRESS: A0022, Building 1, No. 298 Yunxi Road, Cangqian Street, Yuhang District, Hangzhou City, Zhejiang Province, China

Postal Code: 311121

Email: service@heyhuckle.com

Contact Phone Number: +1 (803) 331-9122

Customer Support: Monday through Friday, 9:00 AM–6:00 PM Pacific Time

Heyhuckle is owned and operated by Hangzhou Xidun Technology Co., Ltd.

At Heyhuckle, we believe customers should be able to understand how their information is handled and what choices may be available to them.

Whether you are exploring American football accessories, comparing protective equipment, purchasing training tools, or contacting us about an order, certain personal information may be processed to support your interaction with our online store.

This page explains the privacy rights that may apply to you, the ways to submit a request, and how we review privacy-related inquiries.

The rights available to you depend on your location, applicable law, the information involved, and the nature of our processing activities.

For additional information about our collection, use, disclosure, and retention of personal information, please review our Privacy Policy.

1. Understanding Your Privacy Choices

Depending on applicable privacy laws, you may have the right to:

• Request access to certain personal information we maintain about you.

• Request correction of inaccurate personal information.

• Request deletion of eligible personal information.

• Obtain a copy of certain personal information in a portable format.

• Request information about the categories and purposes of personal information processing.

• Opt out of qualifying sales or sharing of personal information.

• Opt out of certain targeted advertising activities.

• Request limitations on certain uses or disclosures of sensitive personal information, where legally available.

• Withdraw consent where processing relies on consent.

• Object to or restrict certain processing activities, where applicable.

• Appeal certain privacy-request decisions where a legal appeal right exists.

• Exercise other rights available under applicable privacy laws.

Not all rights apply to every individual or transaction.

For example, the rights available to a customer purchasing football receiver gloves may depend on their state or country of residence and the information processed in connection with that purchase.

To submit a privacy request, contact:

Email: service@heyhuckle.com

Subject: Privacy Rights Request

Please briefly explain the right you wish to exercise.

2. Sale, Sharing, and Targeted Advertising

Some U.S. state privacy laws define the sale, sharing, and use of personal information for targeted advertising in specific ways. Depending on the technologies used and the circumstances, certain disclosures to advertising or analytics partners may fall within these definitions.

Heyhuckle's current advertising, analytics, and data-sharing configuration has not been fully verified. We therefore do not claim that our website either engages in or is entirely free from activities that may qualify as a sale, sharing, or targeted advertising under applicable law.

Where applicable law provides you with a right to opt out of a qualifying activity, you may submit a request by contacting:

Email: service@heyhuckle.com

Subject: Privacy Rights Request

Please describe the privacy choice you wish to exercise. We will review your request and respond in accordance with applicable law.

A qualifying opt-out request does not necessarily prevent processing reasonably necessary to operate our store, maintain shopping-cart and checkout functionality, process payments, fulfill orders, provide customer support, prevent fraud, or comply with legal obligations.

Submitting an email request is our designated contact method for privacy-related inquiries. It does not mean that an automated advertising opt-out tool or website preference button is currently available.

3. Global Privacy Control (GPC)

Some browsers and browser extensions support Global Privacy Control (GPC) or similar privacy preference signals. These signals are designed to communicate a user's privacy preferences to websites.

Where applicable law requires a business to recognize a qualifying signal, the signal must be handled in accordance with the relevant legal requirements.

Heyhuckle's current technical support for GPC and other browser privacy signals has not been verified. We therefore do not claim that our website currently detects, processes, or automatically honors these signals.

Where required by applicable law, the relevant technical and operational mechanisms must be implemented and maintained.

If you wish to submit a privacy request directly, you may contact service@heyhuckle.com. Sending an email request is separate from enabling or transmitting a browser privacy signal.

4. Cookies and Similar Technologies

Heyhuckle and the service providers supporting our online store may use cookies, pixels, and similar technologies to support website functionality, maintain shopping-cart and checkout operations, understand website performance, and support advertising or marketing activities where applicable.

Some cookies and similar technologies may be necessary for the website to function properly, while others may be used for analytics, personalization, or advertising purposes, depending on the services enabled.

You can manage or delete cookies through your browser settings. Depending on your browser, you may be able to review stored cookies, block certain cookies, or restrict third-party cookies. Please note that disabling certain cookies may affect shopping-cart functionality, checkout, or other website features.

Where a cookie preference or consent-management tool is made available on our website, you may use the options provided by that tool to review or update your preferences.

If you wish to exercise a privacy right concerning the sale, sharing, or use of personal information for targeted advertising, where applicable, please contact us at service@heyhuckle.com with the subject line "Privacy Rights Request".

We will review and respond to applicable requests in accordance with relevant privacy laws.

The availability of specific cookie controls and the handling of browser privacy signals depend on the website's actual configuration and applicable legal requirements. Nothing in this section represents that a particular cookie-management tool or automated privacy control is available unless it has been implemented.

5. Marketing Communications

Heyhuckle may provide promotional communications relating to American football accessories, training equipment, product announcements, or store offers where relevant marketing functions are enabled.

Our current email and SMS marketing configurations have not been fully verified.

If promotional email communications are offered, customers may generally unsubscribe using the instructions included in the relevant message.

You may also contact:

service@heyhuckle.com

Please describe your marketing preference or request.

Unsubscribing from promotional communications does not necessarily stop operational messages required for an existing transaction or customer relationship.

Such messages may include:

• Order confirmations

• Payment notifications

• Shipping and tracking updates

• Delivery-related communications

• Return or refund information

• Customer support responses

• Important service notices

Providing a telephone number for delivery or customer support does not by itself constitute consent to receive promotional SMS messages.

If SMS marketing is offered, we will obtain any consent required by applicable law before sending promotional messages.

6. Access to Your Personal Information

Depending on applicable law, you may request information about personal data associated with your interactions with Heyhuckle.

An access request may concern:

• Contact information

• Order history

• Shipping and billing details

• Customer support communications

• Product inquiries

• Information voluntarily provided when requesting assistance

• Categories of personal information collected

• Purposes of processing

• Relevant categories of service providers or recipients

For example, you may request access to eligible information associated with a previous purchase of football training tools or an equipment bag.

We may need to verify your identity before disclosing information.

Certain information may be excluded where disclosure would infringe another person's privacy, compromise security, reveal legally protected material, or otherwise violate applicable law.

To request access:

Email: service@heyhuckle.com

Subject: Privacy Rights Request

7. Correcting Your Personal Information

If you believe personal information associated with your Heyhuckle purchases or communications is inaccurate, you may request correction where applicable law provides that right.

Correction requests may involve:

• Misspelled names

• Incorrect contact details

• Outdated account information

• Inaccurate customer records

• Other eligible personal information

Please identify the information you believe is incorrect and provide the corrected details where appropriate.

We will review the request using the available records and applicable legal requirements.

Corrections to stored customer information do not guarantee changes to a shipment that has already been dispatched.

For active delivery issues, customers should also contact order support promptly.

Email: service@heyhuckle.com

Subject: Privacy Rights Request

8. Requesting Deletion of Personal Information

Depending on applicable law, you may request deletion of eligible personal information.

However, some information may need to be retained where necessary or legally permitted for purposes such as:

• Completing an existing order

• Arranging delivery

• Processing payments

• Handling returns and refunds

• Resolving transaction disputes

• Maintaining accounting or tax records

• Preventing fraud

• Protecting website security

• Complying with legal obligations

• Establishing or defending legal claims

For example, transaction information associated with a football equipment purchase may need to be retained for applicable accounting or dispute-resolution purposes.

Where a valid legal exception applies, certain information may remain in our records even after a deletion request.

Information no longer required for a lawful purpose will be handled according to applicable retention and deletion requirements.

Email: service@heyhuckle.com

Subject: Privacy Rights Request

9. Data Portability

Where applicable law provides a data portability right, you may request a copy of eligible personal information in a portable format.

Where required and technically feasible, the information may be provided in a structured, commonly used, and reasonably accessible format.

The scope of a portability request depends on applicable law and the relevant information.

Certain records may be excluded where disclosure would compromise security, infringe another person's rights, or fall within a legal exception.

Email: service@heyhuckle.com

Subject: Privacy Rights Request

10. Restricting Processing, Objecting, and Withdrawing Consent

Depending on your location and applicable law, you may have rights to:

• Object to certain personal information processing.

• Request restrictions on specific processing activities.

• Withdraw previously provided consent.

• Exercise other applicable privacy controls.

If processing is based on consent, withdrawing that consent generally does not affect processing that was lawful before withdrawal.

Certain processing may continue where another valid legal basis exists or where retention is legally required.

This may include information necessary to complete purchases, process refunds, prevent fraud, maintain required business records, or respond to lawful requests.

To exercise an applicable right, contact:

Email: service@heyhuckle.com

Please describe the processing activity or preference involved.

11. Sensitive Personal Information

Certain categories of personal information receive additional protections under applicable privacy laws.

Whether Heyhuckle or its authorized service providers process information classified as sensitive depends on the services used, the transaction involved, and the relevant legal definitions.

Where sensitive information is processed, it must be handled according to applicable legal requirements.

Customers should avoid sending unnecessary sensitive information through ordinary customer support emails.

In particular, please do not send:

• Complete payment card numbers

• Card security codes

• Account passwords

• Government identification numbers unless specifically and lawfully requested through an appropriate process

• Other unnecessary sensitive personal information

Payments should be completed through the authorized payment options provided at checkout.

If additional verification is legally necessary for a privacy request, we will explain the relevant requirements.

12. How to Submit a Privacy Request

Heyhuckle accepts privacy-related requests through our designated email contact channel.

Email: service@heyhuckle.com

Subject: Privacy Rights Request

To help us understand and review your request, please provide the following information where relevant:

• Your full name

• The email address associated with your order or account, if applicable

• Your state or region of residence, where relevant

• The privacy right you wish to exercise

• A short description of your request

• Your order number, if the request concerns a purchase

Please include only information reasonably necessary for the request.

Do not email passwords, complete payment card details, or unnecessary identification documents.

We may request additional information where reasonably necessary to confirm your identity, verify authority, or clarify the scope of a request.

Applicable requests will be reviewed and answered within the periods required by relevant privacy laws.

Email is our designated contact method. This does not indicate that a separate online privacy-request form is currently available.

Where a different submission mechanism is legally required, it must be provided in accordance with applicable law.

13. Requests From Authorized Agents

Some privacy laws allow individuals to authorize another person or organization to submit certain requests on their behalf.

Where applicable, an authorized agent may contact Heyhuckle.

We may request reasonable information confirming the agent's authority.

Depending on the circumstances, this may include:

• Written authorization

• Evidence of legal authority

• Information needed to verify the individual concerned

• Direct confirmation from the individual where permitted by law

We will not require unnecessary information beyond what is reasonably appropriate or legally permitted.

Where an agent's authority cannot be established, a request may be limited or declined to the extent allowed by law.

Email: service@heyhuckle.com

Subject: Privacy Rights Request

14. Identity Verification

Protecting customer information is an important part of responding to privacy requests.

Before processing certain requests, we may need to verify the identity of the person making the request.

Depending on the request and available records, verification may involve:

• Customer name

• Email address

• Order number

• Relevant delivery details

• Information associated with a customer account, where available

• Other reasonably necessary verification details

For example, a customer requesting access to information associated with a football equipment order may be asked to confirm information related to that purchase.

The verification method will depend on the sensitivity of the information, the nature of the request, the risk of unauthorized disclosure, and applicable law.

Verification information will be handled for appropriate purposes, including processing the request, preventing fraud, and meeting legal obligations.

We seek to avoid requesting unnecessary sensitive information.

15. How We Respond to Privacy Requests

Heyhuckle will review applicable privacy requests and respond according to relevant privacy laws.

The time required may vary depending on:

• The type of request

• The volume of relevant records

• The information supplied

• Identity-verification requirements

• Applicable legal exceptions

• The complexity of the processing involved

Where legally permitted and reasonably necessary, an extension may apply.

If notice of an extension is required, we will provide the relevant notice.

A request may be denied or limited where permitted by law, including circumstances involving:

• Inability to verify identity or authorization

• Applicable legal exceptions

• Security risks

• Fraudulent or excessive requests

• Legally required record retention

• Protection of another person's rights

• Other legally recognized grounds

Where required, we will explain the relevant reason and provide information about applicable appeal rights.

16. Appealing a Privacy Decision

Certain privacy laws provide individuals with the right to appeal a business's decision concerning a privacy request.

Where an appeal right applies, you may submit an appeal by email.

Email: service@heyhuckle.com

Subject: Privacy Request Appeal

Please include:

• Your original privacy request

• The response or decision you received

• The reason you believe it should be reconsidered

• Any additional relevant information

Eligible appeals will be reviewed within the period required by applicable law.

Where a further complaint mechanism or regulatory contact must be provided, we will communicate the information required by law.

Email is the designated contact method for privacy-related appeals. We do not represent that a separate online appeals form is available.

17. Non-Discrimination

Where required by applicable privacy law, Heyhuckle will not unlawfully discriminate against individuals for exercising legally protected privacy rights.

Depending on the applicable law, prohibited conduct may include:

• Unlawfully refusing goods or services

• Retaliating against an individual for exercising a protected right

• Unlawfully reducing service quality

• Applying discriminatory pricing

• Otherwise treating customers unfairly because they exercised an applicable privacy right

This does not prevent lawful differences in offers, pricing, promotions, or services where permitted by applicable law.

Exercising a privacy right does not automatically prevent processing reasonably necessary for legitimate transactions, order fulfillment, fraud prevention, or legal compliance.

18. Legal Limitations and Exceptions

Privacy rights and their legal requirements differ by jurisdiction.

Certain requests may be subject to limitations or exceptions where permitted by law.

For example, we may be unable to fulfill all or part of a request when:

• The requested right does not apply to the circumstances.

• The requester's identity or authority cannot reasonably be verified.

• Information must be retained to meet a legal obligation.

• A legal exception permits continued processing.

• Disclosure would infringe another person's rights.

• Processing is necessary for applicable fraud-prevention or security purposes.

• Another lawful restriction applies.

Nothing on this page is intended to remove or restrict mandatory privacy rights available under applicable law.

19. Updates to Your Privacy Choices

Heyhuckle may update this page when necessary to reflect changes in:

• Applicable privacy laws

• Store operations

• Website features

• Customer request procedures

• Ecommerce technology services

• Marketing and analytics arrangements

• Privacy rights or available controls

When this page is revised, the Effective Date at the beginning of the document will be updated.

If applicable law requires additional notice of a material change, we will provide the required notice.

Customers are encouraged to review this page periodically.

20. Contact Information

For questions about your privacy choices, personal information, or exercising an applicable privacy right, please contact us.

Brand: Heyhuckle

Operating Company: Hangzhou Xidun Technology Co., Ltd.

Company Address: A0022, Building 1, No. 298 Yunxi Road, Cangqian Street, Yuhang District, Hangzhou City, Zhejiang Province, China

Postal Code: 311121

Country/Region: China

Email: service@heyhuckle.com

Contact Phone Number: +1 (803) 331-9122

Customer Support: Monday through Friday, 9:00 AM–6:00 PM Pacific Time

Heyhuckle is owned and operated by Hangzhou Xidun Technology Co., Ltd.

Privacy Rights Requests

Email: service@heyhuckle.com

Subject: Privacy Rights Request

Privacy Request Appeals

Email: service@heyhuckle.com

Subject: Privacy Request Appeal

Privacy requests and eligible appeals will be reviewed according to applicable legal requirements.